1. Introduction

This Privacy Policy applies to all services provided by Rabindramukta Academy Private Limited ("we," "us," or "our"), including our website, educational consultancy services, and related offerings. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, date of birth, address, educational qualifications, and other details provided during the application or inquiry process.
• Payment Information: Payment details processed securely through our trusted third-party payment gateways (e.g., Razorpay). We do not store sensitive payment information, such as credit/debit card numbers or bank account details, on our servers.
• Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on our site.
• Documents: Academic records, identification documents, and other materials submitted as part of the application process.

3. How We Use Your Information

We use your information to:

• Provide educational consultancy services, including application processing and university admissions support.
• Communicate with you regarding your inquiries, applications, or service updates.
• Facilitate secure payment processing through third-party payment gateways.
• Improve our website and services through analytics and user feedback.
• Comply with legal obligations and protect our rights.

4. Sharing Your Information

We may share your information with:

• Universities and Colleges: To facilitate your application and admission process.
• Service Providers: Third-party vendors, such as payment processors and website hosting providers, who operate under strict confidentiality and data protection agreements.
• Legal Authorities: When required by law or to protect our rights and safety.

We do not sell or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Payment transactions are processed through PCI DSS-compliant third-party payment gateways to ensure the security of your financial information. While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access and obtain a copy of your personal information we hold.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal obligations.
• Object to or restrict the processing of your information in certain circumstances.

To exercise these rights, please contact us using the details below.

7. Cookies and Tracking

Our website may use cookies to enhance user experience and analyze site usage. You can manage cookie preferences through your browser settings. By continuing to use our website, you consent to our use of cookies as described in this policy.

8. Third-Party Links

Our website may contain links to third-party sites, including payment gateways. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the updated policy will take effect upon posting. Your continued use of our services constitutes acceptance of the updated policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Rabindramukta Academy Private Limited
Email: support@rabindramuktaacademy.com
Phone: +91 97348 54352
Address: SURJA Plaza, 4th Floor, Room No-1&2, Opposite of Axis Bank, Near Main Busstand, Rampurhat, Birbhum, WB, India, 731224